RESOURCES - Criteria 10
Zero Tolerance Policy for Nurse Abuse
[Unless otherwise noted, resources listed are
those identified by TNA]
Weblinks
Nurse-Friendly Hospital Criteria,Texas Nurses Association. http://www.texasnurses.org/wkplaceadv/nf/nurse-friendly.htm
Can doctors and nurses get along? from Health Leaders Online http://www.healthleaders.com/survival/article?contentid=73931&referring_friend=192174 [resource suggested by Becky Conditt of the Nurse Friendly Texas AHEC Team]
Clements, PJ, DeRanieri, JT, Clark, K., Manno, MS, Kuhn, DW. Workplace violence and corporate policy for health care settings. Nursing Economics 2005 23(3):119-124 http://www.medscape.com/viewarticle/508158
Dispute Resolution Center http://www.austindrc.org/
E-3.02 Nurses, Professional Resources, American Medical Association. http://www.ama-assn.org/ama/pub/category/8329.html
E-9.045 Physicians with disruptive behavior. http://www.ama-assn.org/ama/pub/category/print/8533.html
Gardner, DB Ten Lessons in Collaboration. Online J Issues in Nursing 2005;10(1) http://www.nursingworld.org/ojin/topic26/tpc26_1.htm
Gentry L Losak A. Physicians' bad
behavior affects nurse retention says VHA study
https://www.vha.com/portal/server.pt/gateway/PTARG
S_0_2_57015_0_0_18/020606.asp
Irons, R. The behaviorally disruptive physician. http://www.prckansas.org/articles/Behaviorally_Disruptive_Physician.htm
Tabone, S TNA Takes Zero Tolerance Position on Physician Abuse of RNs Texas Nursing May 2001 http://www.texasnurses.org/about/tnmag/mag_cov/newsarticles/2001_May.pdf
Rakatansky H. Report of the council on ethical and judicial affairs CEJA Report 2-A-00 http://www.ama-assn.org/ama1/pub/upload/mm/369/ceja_2a00.pdf
Study: infighting among doctors and nurses is frequent and harms patients. http://www.ahcpub.com/ahc_root_html/hot/archive/2005/hrm032005.html
Youssi M. JCAHO standards help address disruptive physician behavior - doctors, nurses and disruptive behavior - joint commission for accreditation of healthcare organizations standards. http://www.findarticles.com/p/articles/mi_m0843/is_6_28/ai_94590408
Text/Graphs
TNA Support Summary and Recommendation (pdf file)
Model Form: Zero Tolerance for Abuse Policy
Overview of the Concept of "Bullying."
(MS Word file) or (pdf file)
[resource suggested by Tina Fields of the Nurse Friendly Texas AHEC Team]
Articles/Books
Anderson K. Sixteen tips for reaching agreement: try these methods to smooth conflicts and get the results you want. Nursing Management 1998 p 64. Authorized users may request this article from UTMB Medical Library
Barnsteiner JH, Madigan C, Spray TL. Instituting a disruptive conduct policy for medical staff. AACN Clin Issues. 2001;12(3)378-382. Authorized users may request this article from UTMB Medical Library
Gerardi DS, Morrison V. Manage conflict creatively. Critical Care Nurse (supplement). 2005 Feb;p31-32. Authorized users may request this article from UTMB Medical Library
Kramer M, Schmalenberg C. Securing good nurse physician relationships. Nursing Management. 2003 Jul; 34(7):34-38. Authorized users may request this article from UTMB Medical Library
Pfifferling JH. The disruptive physician: a quality of professional life factor. The Physician Executive. 1999 Mar-Apr; 25(2):56-61.
Rosenstein AH. Nurse-physician relationships: impact on nurse satisfaction and retention. Am J Nurs. 2002 Jun;102(6):26-34. Authorized users may request this article from UTMB Medical Library
Rosenstein AH, O'Daniel M. Disruptive behavior & clinical outcomes: Perceptions of nurses & physicians. Am J Nurs. 2005 Jan;105(1)55-64. Authorized users may request this article from UTMB Medical Library
Slater J. Effecting personal effectiveness: assertiveness training for nurses. J Adv Nursing 1990; 15:337-356. Authorized users may request this article from UTMB Medical Library
Smith AP. Partners at the bedside: the importance of nurse-physician relationships. Nursing Economics. 2004 May-June;22(3) 161-164. Authorized users may request this article from UTMB Medical Library
Weber DO. Poll results: doctors' disruptive behavior disturbs physician leaders. The Physician Executive. 2004 Sep-Oct;30(5);6-14.